What do I do if I did not receive my password reset email or welcome email?

In order to log in to the UtahPTA.org website, you must receive either the welcome email or a password reset email and use the link to log in and set a password. If you did not receive the welcome email or password reset email, you can try the options below.


Check your spam folder

Sometimes emails from UtahPTA.org get marked as spam and sent to your spam folder or junk email folder, especially if you have never received an email from UtahPTA.org. Check your spam folder or junk email folder to see if the email is there.


Request a new password reset email

To have a new password reset email sent to you, follow the steps in the FAQ How do I reset my password?


Contact your email provider

If the above options did not help, contact your email provider and ask them to determine why the email is being blocked. To help them find the email, tell them the email was sent from info@utahpta.org with one of the following subjects: